You will need to bring your current Medication Chart signed by your GP and your medications packed by a pharmacy in a Webster/sachet for the entire length of your stay.

Care recipients can leave the facility to visit, however, Arete requires 24hours’ notice of such an outing to ensure residents are ready and all medication is prepared to take with them.  It is always best to discuss this with the Care Manager or Registered Nurse.

All Arete Health care residents can have their doctor of choice as long as the doctor agrees to attend and they have to be seen by the Doctor within 24 hours of admission.  If their doctor is unable to attend, a list of doctors who attend the facility will be provided to the residents and their family to choose.

Arete Health Care has a full-time Recreational Activity Officer 7 days per week, with a scheduled activity program.

Arete Health Care provides physiotherapy, podiatry and a dietician to review each care recipient.  Please note Arete is not a rehabilitation facility.

Arete Health Care does not provide respite care at this present time.

Arete Health Care owns and operates the Hixson Gardens – Bankstown. They are approved by the Australian Government to provide aged care services to you.

You may at any time vacate the accommodation upon giving seven (7) days notice in writing. The conditions for vacating your accommodation are fully described in the Resident Agreement (which complies with the provisions of the Aged Care Act 1997).

Arete Health Care promotes the philosophy of ageing in place. This means that while the Aged Care Centre the resident lives in can provide them with the increasing care that they need, it will continue to do so.

If you come to require a higher level of care that cannot be provided by Arete Health Care, you may be required to move to another Aged Care Centre.

Current Commonwealth Government Policy guidelines on admission to such a facility require that places are to be allocated on a “needs” basis. Access will be subject to a person being assessed as eligible for admission by following Commonwealth Government laws and cannot be guaranteed.

Visitors are able to visit you as they would in your own home. There are no specified hours but we ask that you respect the rights of others.

Entry into residential aged care is on a needs basis and assessment is required.

This assessment is conducted by an Aged Care Assessment Team (ACAT). These teams are attached to all the major public hospitals and you can self-refer through the My Aged Care Portal.

Arete Healthcare charges amounts in accordance with the Aged Care Act 1997. For residential aged care, there can be 3 fees charged – Basic Daily Care Fee, Means-Tested Fee and an Accommodation Payment or Contribution.

The range of care and services vary according to the needs of the resident. For all residents, however, the following are provided:

• Staff to provide help at all times, including in emergencies
• Assistance with daily living activities such as bathing, showering, dressing and mobility
• Assistance with medications
• Meals and refreshments – taking into account special dietary needs
• Basic furnishings including curtains, chairs, beds, bed linen, bath towels, soap and toilet paper
• Laundry service, cleaning service and maintenance of buildings and grounds
• Social activities

Residential Aged Care, (formerly known as Assisted Living, hostels and nursing homes) provides accommodation for people in need of daily assistance for everyday living. This would be for the provision of things such as assistance with personal care, continence management, mobility, medication administration etc.   Where care needs are not yet at this stage, Home Care could be an option.  This includes things like assistance with showering, dressing or administering medication.